Terms and conditions

Age Limit

Customers must be over 18 years old to purchase our products from SnusBox (HMU Trading). By checking the age box before completing the transaction, customers confirm they are of legal age.

Prices

Prices on our website are subject to change without prior notice. We reserve the right to correct any errors in pricing. We strive to offer competitive prices while maintaining the quality of our products.

Payment

We accept payment via various methods, including credit/debit cards and online payment gateways. Payment is processed securely and efficiently to ensure a smooth shopping experience for our customers.

Delivery

Orders placed before 15:00 will be shipped the same day. We offer delivery to most locations within Europe. Our shipping partners ensure timely and reliable delivery of your orders.

Right of Complaint/Guarantee

We provide the right of complaint for defects in material and manufacturing. Our dedicated customer support team is available to assist you with any issues you may encounter with our products.

Refund

If you are not satisfied with your purchase, we offer a hassle-free refund process. Simply return the item within the specified period, and we will initiate the refund promptly. Your satisfaction is our top priority.

Right of Return

Customers have the right of return for items purchased. We understand that circumstances may change, and we want you to be completely satisfied with your purchase. Return costs are the responsibility of the buyer.

Personal Information

We collect information for customization and improvement of our services. Your privacy is important to us, and we handle your personal information securely and confidentially in accordance with applicable laws and regulations.